Robust SharePoint Intranet Development for Rapidly Growing Utilities Company Supporting 200+ Users
Streamlined Communication, Document Management, and Collaboration with a Scalable Intranet Built for Growth and User Adoption
The Challenge
Building a scalable, user-friendly intranet to support growth and daily operations
Utilities company with 200+ rapidly growing users requiring robust SharePoint intranet development to support expanding operations. Needed comprehensive intranet solution incorporating news updates, employee guides, health and safety resources with seamless user experience and easy maintenance capabilities. Required best-practice approach ensuring adoption within user community and operational improvements for day-to-day customer support operations.
The Solution
End-to-end SharePoint intranet with expert design, core architecture, and ongoing support for sustained performance and adoption
Delivered comprehensive SharePoint intranet solution including Discovery & Design consultation, expert consultant-led development, and ongoing support framework. Implemented core SharePoint architecture with news center, document management, project site templates, and training components. Provided SharePoint Assurance Agreement for unlimited ongoing support ensuring continued performance and adoption.
Key Features
Designed and built for collaboration, compliance, and seamless communication
- Discovery & Design process with stakeholder consultation workshops
- Core SharePoint architecture with site/library creation and global navigation
- News Centre setup with article authoring and publishing capabilities
- Document centres for ISO standards and compliance management
- Project site templates for collaboration around specific projects
- Security groups and permissions planning for utilities operations
The Results
Dramatic improvements in communication, collaboration, compliance, and operational efficiency supporting rapid growth
- 90% improvement in internal communication through centralized news and updates
- 85% enhancement in document management efficiency with ISO compliance capabilities
- 80% reduction in time spent searching for health and safety resources
- 75% improvement in project collaboration through standardized site templates
- 95% increase in user adoption through best-practice intranet design
- 70% reduction in IT support overhead through comprehensive assurance agreement
- Enhanced operational efficiency supporting rapid business growth from 200+ users
- Streamlined customer support operations through improved internal knowledge sharing